This team blew us away. On a holiday weekend they were able to take care of our unscheduled service within 2.5 hours with exceptional hospitality and customer service. Efficient, professional and thorough. Would go out of my way to get the car serviced here again.
Words cannot describe how great this location is!! I am so thankful for the mechanics, Eli, and Gracie for their phenomenal effort to get us back on the road in such a timely manner! My engine overheated on our way home from Padre Island and they made sure we were taken care of! Thank you, thank you, thank you!!! Back to Houston we go!
My family and I enjoyed the easy car buying experience at Cardenas BMW. Thank you Jacob Gandia, Rudy Garza & Lorenzo Hernandez! ?
Great service. I needed help with scheduling last week for my BWM and they made it happen at made it VERY convenient for me. Also, Eli told me what services were NOT necessary-unlike other places that will try to sell any service possible even when not necessary. I don't live close but trust them enough to bypass local dealers for their service. Keep up the good work!
Excellent customer service. First BMW purchase, great overall experience with Cardenas personnel.
Stellar customer service and always kept me in the loop of what was going on. Highly recommend ❤️
The Service department has gone above and beyond in repairing all my vehicles for the last ten years. They are trustworthy, honest, and always professional!
The service has always been so great here. I feel like family, I've purchased many vehicles here and also had great mateniece service, Eli and his crew are so friendly and I'm so glad I chose to do business with them ?
I had an amazing experience at Cardenas BMW in Harlingen. I took my vehicle in last minute and they were able to fit me in for an oil change and even provided a nice BMW loaner while they worked on my vehicle. Gracie and the service team are especially kind and efficient! I definitely recommend them for any of your BMW needs!
I’ve taken my vehicles there a few times for service. Every single time, they have been excellent. Best customer service I’ve ever had