Excellent customer service. First BMW purchase, great overall experience with Cardenas personnel.
2022-04-18
Stellar customer service and always kept me in the loop of what was going on. Highly recommend ❤️
2022-04-01
The Service department has gone above and beyond in repairing all my vehicles for the last ten years. They are trustworthy, honest, and always professional!
2022-04-01
The service has always been so great here. I feel like family, I've purchased many vehicles here and also had great mateniece service, Eli and his crew are so friendly and I'm so glad I chose to do business with them ?
2022-03-31
I had an amazing experience at Cardenas BMW in Harlingen. I took my vehicle in last minute and they were able to fit me in for an oil change and even provided a nice BMW loaner while they worked on my vehicle. Gracie and the service team are especially kind and efficient! I definitely recommend them for any of your BMW needs!
2022-03-30
I’ve taken my vehicles there a few times for service. Every single time, they have been excellent. Best customer service I’ve ever had
2022-02-26
I went to another BMW dealership yesterday, and they told me that they don’t have a car. And also they didn’t let me test drive one because they didn’t have one to sell. I was so dissapointed and I called Harlingen Cardenas BMW they sounded so nice in phone and told me to stop by to test drive. Special thanks to Lorraine, she made me feel like welcomed. And within 3 hours i had my dream car. Thanks again for everything
2021-12-03
My husband and I went to visit Cardenas BMW and we were greeted by the Owner Rene Cardenas, he then called over his BMW expert Lorraine. She was super attentive and answered every question we had. Great people great dealership 110% customer satisfaction
2021-09-02
I purchased my first BMW at Cardenas. I was in awwww with the customer service. We had already made a visit to Mercedes in San Juan and were so disappointed in their customer service. We made an appointment, waited an hour, and sales rep had no interest in helping me look. These two places do not compare. I am now recommending all my friends to go in there when looking for a vehicle. My sales woman even gave me her direct cell phone number in case I had questions about the car. I loved my whole... More
2021-07-19
I want to personally thank Lorraine & Robert Chapel (GM) for putting me in my dream car. No time wasted! They gave me an EXCELLENT deal I would not have found somewhere else. They are extremely attentive, and prioritize the customers wants& needs. They make it happen! Walked in, they got me started w a credit application, and signed a deal within an hr. Their customer service is superior! Thank you!!!m
2021-06-14